House Rules & Pool Policy

To ensure a clean, safe, and comfortable stay for all guests, we kindly ask that the following house and pool rules be observed at all times.

1. Check-in / Check-out

Check In time is 3:00 p.m.

Check-out time is 11:00 a.m.

Guests who remain in the property after check-out time without prior approval may be charged RM800 for an additional day.

Late check-out is strictly subject to availability and must be requested in advance. Approved late check-out will be charged at RM100 per hour.

2. Shoes Inside the House

For cleanliness and comfort, guests are kindly requested to remove their shoes before entering the house.

3. Smoking Policy

Smoking is strictly prohibited inside the house.
A RM100 penalty will be imposed for any violation.

4. Food and Drinks in Bedrooms

To maintain cleanliness and prevent damage to furnishings, eating and drinking inside the bedrooms are not allowed.
A RM100 penalty will be imposed for any violation.

5. Keys and Access Items

Guests are responsible for taking proper care of all house keys and access items provided during the stay.

Charges for lost or unreturned keys are as follows:

• RM50 for a key without remote control

• RM100 for a key with remote control

6. Electricity and Air-Conditioning

Guests are requested to switch off all lights, air-conditioning units, and electrical appliances when leaving the property.

7. Kitchen Use and Cleanliness

Guests using the kitchen are expected to wash dishes and keep the kitchen area clean after cooking.
A RM50 cleaning charge may be imposed if the kitchen is left excessively dirty.

All rubbish, especially cans and bottles, must be properly disposed of in trash bags and tied securely before disposal. Extra trash bags are available in the kitchen if needed.

8. Additional Guests

If you intend to have additional guests, you must inform us in advance and obtain approval.

An additional guest fee of RM30 per person per night will apply after 12 guests.

9. Furniture, Furnishings, and Decorations

Guests are expected to take proper care of all furniture, sofas, carpets, and decorative items in the property.

Please do not rearrange furniture or move decorative items without permission. If any item is moved, it must be returned to its original position.

A RM200 penalty may be imposed for unauthorized rearrangement. Any damage or extra deep-cleaning costs exceeding the security deposit will be charged accordingly.

10. Pets Policy

Pets are not permitted in the property, including service animals.

Guests arriving with pets will not be permitted to check in, and no refund will be given.

11. Parties, Events, Decorations, and Outside Guests

Any jamuan, birthday party, wedding, gathering, event, or activity involving outside visitors, including the setup of canopies, tents, balloons, or decorations, must be declared in advance and approved by management.

Unauthorized parties, outside guests, decorations, or event setups are strictly prohibited.
A RM300 penalty will be imposed for any violation.

12. Noise Policy

Out of respect for neighbours and the surrounding community, guests must keep all noise to a minimum at all times.

The use of external speakers, sound systems, or loud music is strictly prohibited.
A RM300 penalty will be imposed for any violation.

13. BBQ Use

Where provided, the BBQ facility is for registered in-house guests only and is intended for leisure use during the stay.

Guests are required to clean the BBQ area and grill after use. If the BBQ is left excessively dirty and requires additional cleaning, an extra cleaning fee of RM80 may be charged.

Please note that charcoal is not provided and must be supplied by guests.

14. Ironing Policy

To prevent permanent damage to bedding, irons must not be used on beds, bed linens, blankets, or any fabric surfaces belonging to the house.

If iron stains or burn marks are found on linens or blankets, a RM300 penalty will be imposed.

15. Durian Policy

For hygiene and odour control, durian is strictly not allowed inside the house.
A RM300 penalty will be imposed for any violation.

Pool Policy

To ensure safety and hygiene for all guests, the following pool rules must be observed.

16. Pool Hours

The swimming pool is open daily from 8:00 a.m. to 8:00 p.m.

Use of the pool outside these hours is not permitted.

17. Use at Own Risk

Guests use the swimming pool at their own risk. No exceptions apply.

Parents and guardians are fully responsible for supervising children at all times in and around the pool area.

18. Food and Drinks

Food and drinks are not allowed in the swimming pool.
A RM300 penalty will be imposed for any violation.

19. Pool Conduct

For safety and hygiene reasons, the following are strictly prohibited in the pool area:

• Littering

• Diving

• Rough play

• Shouting or excessive noise

• Urinating in the pool

• Pets in the pool area

• Glassware near or inside the pool

• Speakers, sound systems, or loud music at the pool area

Any violation may result in penalties, removal of pool access, or additional cleaning charges where applicable.

Important Notice

Management reserves the right to impose charges for damages, deep cleaning, policy violations, or any loss caused during the stay.

By staying at the property, guests are deemed to have read, understood, and agreed to abide by all house and pool rules.